Customer Service

• We are here for you. Call us at 1-888-211-7271 between the hours of 9am and 12am EST everyday.

  
  
• Contact Us

  You can also email us 24/7 with your questions.

• FAQ

  Have a question? Chances are someone already asked it! Check here for answers to frequently asked questions.

• Shipping

  Everything you ever wanted to know about shipping your fab merch, including item availabilty policies.

• Returns

  How do I return an item? Check here for more details.

• Track your order

  When is my sexy steal going to get here? See where your package is now, and when to expect delivery.

• Gift Services

  Presents! Yay! Charlotte Russe offers gift cards, gift wrap, and personalized gift messages.

• Size Chart

  Size up your fab find! Get all the sizing info you need for the perfect fit.

• Careers

  You're already glitz and glam - a Charlotte Russe career will add sparkle.