Shipping Methods and Costs

Depending on the item(s) you purchase on charlotterusse.com and the location to which the items will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your item(s). Shipping costs are based on the shipping method of choice and the value of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

Generally, you will have the option to upgrade your shipping method for faster delivery (such as Second Day or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.

48 Contiguous United States

• Standard Ground, (3-6 business days)
  Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 3-6 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. Shipping costs for orders placed on this site are based on the value of the total order. You will be provided with the total shipping cost for your order during Checkout
  
  
• Second Day, (2-3 business days)
  Most items may be shipped to the 48 contiguous United States via Second Day service. You can expect your order to arrive within 2-3 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  
  Shipping costs for orders placed on this site are based on the value of the total order. You will be provided with the total shipping cost for your order during Checkout.
  
  
• Overnight, (1-2 business days)
  Most items may be shipped to the 48 contiguous United States via Overnight service . You can expect your order to arrive within 1-2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  
  Shipping costs for orders placed on this site are based on the value of the total order. You will be provided with the total shipping cost for your order during Checkout.
  
  
• E-mail, normally within 24 hours
  
  
• Cost

Alaska or Hawaii

• Standard Ground, (6-10 business days)
  Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 6-10 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  
  Shipping costs for orders placed on this site are based on the value of the total order. You will be provided with the total shipping cost for your order during Checkout.
  
  
• Second Day, (2-3 business days)
  Most items may be shipped to the 48 contiguous United States via Second Day service. You can expect your order to arrive within 2-3 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  
  Shipping costs for orders placed on this site are based on the value of the total order. You will be provided with the total shipping cost for your order during Checkout.
  
  
• E-mail, normally within 24 hours
  
  
• Cost

P.O. Boxes (including Alaska or Hawaii)

• USPS Priority, (3-8 business days)
  Most items may be shipped via USPS Priority Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  
  The following items cannot be shipped via USPS Priority mail at this time: items over 70 lbs., freight-only items and flammable items.
  
  
• E-mail, normally within 24 hours
  
  
• Cost

U.S. Territories, including the U.S. Virgin Islands and Puerto Rico (including P.O. Boxes)

• USPS Priority, (3-8 business days)
  Most items may be shipped via USPS Priority Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  
  The following items cannot be shipped via USPS Priority mail at this time: items over 70 lbs., freight-only items and flammable items.
  
  
• E-mail, normally within 24 hours
  
  
• Cost

Canada

• Purolator Ground Service
  Most items may be shipped to locations in Canada via Purolator Ground Service. You can expect your order to arrive within 3-8 business days. Business days are Monday-Friday, excluding federal holidays in the United States and Canada.
  
  
• Purolator Air Service
  Most items may be shipped to locations in Canada via Purolator Air Service. You can expect your order to arrive within 2-3 business days. Business days are Monday-Friday, excluding federal holidays in the United States and Canada.
  
  
• E-mail, normally within 24 hours
  
  
• Cost

By ordering goods from this website, I hereby authorize a licensed Canadian customs broker chosen by the operator of the website to act as my agent, and to transact business with Canada Border Services Agency (CBSA) to clear my merchandise, account for applicable duties and taxes, to return merchandise to the operator of the website and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from the operator of the website. In this connection, I also authorize the customs broker to endorse any refund check issued by CBSA in my name, so that the operator of the website can be reimbursed.

P.O. Boxes in Canada

• Canada Post Expedited Parcel service
  Most items may be shipped to post office boxes in Canada via Canada Post Expedited Parcel Service. You can expect your order to arrive within 7-10 business days. Business days are Monday-Friday, excluding federal holidays in the United States and Canada.
  
  
• E-mail, normally within 24 hours
  
  
• Cost

Military APO / FPO Addresses

• USPS Priority, (3-8 business days)
  Most items may be shipped via USPS Priority Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  
  The following items cannot be shipped via USPS Priority mail at this time: items over 70 lbs., freight-only items and flammable items.
  
  
• E-mail, normally within 24 hours
  
  
• Cost

Mexico Region

• International Express Delivery
  Most items may be shipped via International Express Delivery service. You can expect your order to arrive within 3-7 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. Any order being shipped to a destination outside of the United States may be subject to import duties and taxes that are levied and collected upon delivery. You are considered the importer of record and must comply with all applicable laws and regulations. In some regions you should allow additional delivery time due to customs delays.
  
  
• E-mail, normally within 24 hours
  
  
• Cost